Shipping policy
Shipping Policy
Processing Time
Orders are normally processed within 1–2 business days.
Delivery
Estimated delivery times:
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England: 2–4 business days
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Scotland: 2–5 business days
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Wales: 2–4 business days
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Northern Ireland: 3–6 business days
Delivery estimates are not guaranteed.
Shipping Costs
Free UK Mainland Delivery on all orders.
Additional delivery charges may apply to remote areas, offshore islands and Northern Ireland.
Tracking
Tracking details are emailed once your order has been dispatched.
Delivery Delays
Unexpected delays may occur because of courier services, severe weather or periods of exceptionally high demand.
Incorrect Addresses
Customers are responsible for providing the correct delivery address.
Orders returned because of incorrect address details may incur additional shipping charges.
Lost Deliveries
If your parcel appears to be lost, please contact our support team.
We will work directly with the courier to resolve the issue.